Frequently Asked Questions

Need help? Find answers to the most common questions below. Still stuck? Contact us.

1. Orders & Shipping

How do I place an order?

Simply browse our store, add your favorite items to the cart, and check out securely.

How long does shipping take?

Standard shipping usually takes 3–10 business days. You’ll receive tracking information once your order is dispatched.

How can I track my order?

Once your order is shipped, we’ll email you a tracking link. You can also check the status from your account dashboard.

2. Payments & Security

What payment methods do you accept?

We accept all major credit cards, debit cards, PayPal, and other local methods depending on your location.

Is it safe to order from BEhypely?

Absolutely! Our site uses SSL encryption and trusted payment gateways to protect your information.

3. Returns & Refunds

What is your return policy?

We offer a 14-day return policy. Items must be unused, in original packaging. For more details, visit our Return Policy.

How do I request a return or refund?

Please email us at hello@behypely.com with your order number and reason for return. Our team will assist you.

4. Product & Stock Questions

What if an item is out of stock?

If a product is out of stock, you can sign up for restock alerts on the product page or contact us for availability.

Do you offer product warranties?

For selected items, yes. Please check individual product pages for warranty details.

5. Still Need Help?

Couldn't find your question?

Reach out to us via the Contact Page, live chat, or email at hello@behypely.com. We’re here to help!